HADHI – PRIVACY POLICY

Last Updated: January 31st 2026

HADHI (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect information when you access or use the HADHI platform, website, applications, and related services (collectively, the “Platform”).

By using HADHI, you agree to the practices described in this Privacy Policy.

1. Who We Are

HADHI is an influencer marketing marketplace and creator platform operated by KWETU Group Limited (or its subsidiaries), connecting content creators, influencers, brands, and advertisers across Africa.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal data when you:

  • Register an account

  • Complete a profile

  • Subscribe to paid plans

  • Engage in campaigns or transactions

  • Contact us for support

This may include:

  • Full name

  • Email address

  • Phone number

  • Username and password

  • Profile photo and bio

  • Social media handles and links

  • Billing and payment information

  • Business or brand details (for Brands)

2.2 Creator & Brand Profile Data

For Creators and Brands, we may collect:

  • Follower counts, engagement metrics, and platform categories

  • Portfolio content and media

  • Campaign preferences and collaboration history

  • Pricing, availability, and service details

2.3 Automatically Collected Information

When you use HADHI, we may automatically collect:

  • IP address

  • Device type and browser

  • Operating system

  • Pages visited and actions taken

  • Date and time of access

  • Cookies and similar tracking technologies

2.4 Social Media Integration Data

If you connect third-party platforms (e.g. Instagram, TikTok, YouTube):

  • We may access publicly available profile data

  • We may display embedded feeds or selected posts

  • We do not control third-party platform policies

3. How We Use Your Information

We use your information to:

  • Create and manage user accounts

  • Enable creator discovery and brand collaborations

  • Process payments, subscriptions, and commissions

  • Display creator portfolios and content

  • Improve platform performance and user experience

  • Communicate updates, campaigns, and promotions

  • Prevent fraud, abuse, or misuse

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing (Where Applicable)

We process personal data based on:

  • Your consent

  • Performance of a contract

  • Legitimate business interests

  • Legal compliance requirements

5. Cookies & Tracking Technologies

HADHI uses cookies and similar technologies to:

  • Remember user preferences

  • Analyse site traffic and usage

  • Improve performance and content relevance

  • Support marketing and analytics

You may disable cookies through your browser settings, but some features may not function properly.

6. Sharing of Information

We may share information with:

  • Brands and Creators (as part of campaigns or discovery)

  • Payment processors and financial service providers

  • Analytics and marketing service providers

  • Legal or regulatory authorities where required by law

We do not sell personal data to third parties.

7. E-Commerce & Transactions (If Enabled)

For product sales or fundraising:

  • Payment details are processed by third-party providers

  • HADHI does not store full payment card details

  • Transaction records may be retained for compliance and dispute resolution

8. Fundraising & Donations (If Enabled)

Where fundraising features are offered:

  • Donor information may be visible to campaign creators

  • HADHI does not guarantee outcomes or use of funds

  • Users participate at their own discretion

9. Data Retention

We retain personal data:

  • For as long as your account is active

  • As required to provide services

  • As necessary for legal, accounting, or reporting obligations

You may request deletion of your account, subject to legal requirements.

10. Data Security

We implement reasonable administrative, technical, and organisational measures to protect your information, including:

  • Secure servers

  • Encryption where appropriate

  • Access controls

However, no system is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of data

  • Object to or restrict processing

  • Withdraw consent

  • Request data portability

Requests can be made via the contact details below.

12. Third-Party Links & Services

HADHI may contain links to third-party websites or platforms.
We are not responsible for the privacy practices or content of third parties.

13. Children’s Privacy

HADHI is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

14. International Data Transfers

As HADHI scales across Africa and globally, your data may be processed in countries outside your residence. We take steps to ensure appropriate safeguards are in place.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Platform constitutes acceptance of the revised policy.

16. Contact Us

For questions, requests, or concerns regarding this Privacy Policy:

Email: info@kwetumarketingagency.co.ke
Company: KWETU Group Limited / HADHI